Contact Information

For more information about the CUNY Blackboard environment in your campus, contact your campus Blackboard administrator.

For questions about this website, contact the project team.

Blackboard Login

Log into Blackboard

Updates and Announcements

Blackboard is a resource for online learning available to the entire CUNY community.  Faculty members moving their course resources online are encouraged to read Teaching Remotely – Provide Your Course Resources Online, watch the Translating On-Campus to Distance Learning webinar, and the Blackboard Instructor User Guide first, then visit the User Guides section of this Blackboard Resources site for tutorials on many Blackboard topics.  Additional Blackboard help can be found at

Students and faculty with a pressing question regarding Blackboard use can call after hours support for assistance. This after hours service is available weeknights (between 8:00pm and 8:00am the next morning) and weekends (from Friday night at 8:00pm until Monday morning at 8:00am). After hours support is for help with using Blackboard and not for issues involving CUNY Login or accessing Blackboard. See After Hours Blackboard Support for details.

Blackboard course shells are automatically created for every CUNY course based on CUNYfirst data.  Winter Intercession and Spring 2022 courses were created in Blackboard in early November 2021.  Faculty unable to see courses in Blackboard should check their course assignments in CUNYfirst and have their departments follow through as needed if courses have not been assigned to them.  If the courses are assigned in CUNYfirst and you are unable to access your courses in Blackboard, please contact your campus Blackboard representative.  Courses appear in Blackboard 24 – 48 hours after enrollment or assignment in CUNYfirst.

CUNY CIS migrated to Blackboard SaaS, a cloud computing environment at the end of December 2021.  As part of the new Blackboard SaaS platform, users will see changes to Blackboard’s update cycle.  After the migration, updates to Blackboard functionality will be released on an ongoing, rolling basis throughout the year, allowing CUNY to bring new features to our community faster, with greater flexibility, and less downtime than we currently are able to with our limitation of only performing major maintenance during the annual December maintenance window.  Questions regarding CUNY’s migration to SaaS may be directed to your campus support representative.


Faculty should find useful the following resources on this website: information on Blackboard development at CUNY; User Guides with information on using new and improved features; and FAQs with answers to the most commonly asked questions.

Faculty User Guides


Students will also find useful information on Blackboard; and answers to their Frequently Asked Questions.

Student User Guides